Warranty
A 2-year workmanship warranty on every job.
If paint we applied peels or blisters because of our prep or application, we come back and fix it at no charge.
What is covered
Peeling, blistering or flaking caused by our prep or application
Cracking of paint film that we applied
Missed spots or visibly thin areas found within 30 days
Touch-up of any of the above, including labour and materials
What is not covered
Damage from leaks, moisture or structural movement
Impact, scratches, scuffs and normal wear
Fading from sun, especially with deep colours outdoors
Surfaces we advised you not to paint, or work done by others
How to make a claim
1
Tell us
Call or email within 2 years of the job. Include your address and a few photos.
2
We inspect
A project manager visits within 10 business days to see the issue.
3
We fix it
If it is covered, we repair it at no charge and tidy up.
Free walkthrough
See your number before we ever meet.
Truecoat
Truecoat Painting Co.
214 Mill Street, Marlow Heights
(555) 555-0142
hello@truecoatpainting.example
Licensed and insured. Family-owned since 2009.